Optimus Bank is a digital-driven financial service platform built with a bold ambition of offering optimum banking experiences to millions of customers globally.
We are recruiting to fill the position below:
Job Title: Relationship Manager, Personal Banking
Location: Kano
Job type: Full-ime
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Job Description
- We are seeking a dedicated and dynamic Relationship Manager to join our Retail Banking team in Kano.
Responsibilities
- Identify opportunities to cross-sell and upsell banking products and services
- Provide overall leadership and continually enhance team performance in various areas to achieve quality customer service delivery.
- Drive business growth and achieve set revenue, quality risks assets and deposit mobilization targets through effective relationship management.
- Customer acquisition
- Proper onboarding of new customer, (funding account, linking of ATM card and onboard on Mobile Application)
- Developing new relationships and managing existing ones
- Daily engagement with customers for deposit mobilization
- Salary accounts acquisition
- Booking of quality loans
- POS terminal deployment and driving of collection.
- Relationship management with all customers of the Bank
- Delivery of excellent customer services to customers
- Preparation of weekly and monthly performance review documents
- Responsible for managing the team members (Account officers and DSA)
Requirements
- Candidate should be a resident of Kano
- Bachelor’s degree in Business, Finance, or related field
- Proven experience in commercial banking
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- In-depth knowledge of banking products and services
- Minimum of 4-5 years of experience in a similar role
- Confidence and proficiency in personal banking operations
- Proven track record of successful client relationship management
- Strong analytical and problem-solving skills
Benefits
- Limitless Growth.
- Positive and Inclusive Work Environment.
- Tailored Rewards and Recognitions.
- Continuous learning environment.
- Health and Wellness Benefits.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online