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    Relationship Manager at Fairmoney Microfinance Bank

    By adminDecember 4, 2024No Comments2 Mins Read

    FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

    We are recruiting to fill the position below:

    Job Title: Relationship Manager

    Location: Kano
    Job type: Full-time (Hybrid)
    Department: Sales

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    Description

    • The Relationship Manager will drive offline merchant acquiring businesses (Chain Stores, restaurants, Supermarkets, FMCG, Pharmacy, Betting, etc.), and develop strategies to increase sales revenue.

    Roles and Responsibilities

    • S/he will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels), within the Region, and developing; deploring strategies to increase sales revenue.
    • Developing plans and strategic initiatives for growing the Merchant Acquisition business and achieving the companys sales goals;
    • Managing and leading the Merchant acquisition team within the Region, to deliver profitable growth.
    • Daily, Weekly, and Monthly monitoring of the KPI of the Merchant team within the assigned Region, ensuring all targets are met and exceeded consistently.
    • Drive the KAMs to ensure they hit all KPIs for the individual teams.
    • Hit target quotas for set KPIs for the Region(Transaction value, volume, and revenue).
    • Monitoring market trends and providing regular competitor feedback to the Merchant Acquisition Manager.
    • Have a good understanding of the business’s products or services and be able to advise others about them.
    • Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners within the region.
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    Requirements

    • Bachelor’s Degree in Sales and Marketing or related fields.
    • A minimum of 6 to 8 years of experience in the Merchant business.
    • Must have an Android phone.
    • Proven experience managing a high-performance sales team.
    • Ability to motivate a team of Sales Managers for performance.
    • Extremely flexible, result-oriented, and hardworking with a strong track record of success.
    • Ability to self-motivate and manage self.
    • Good communication and interpersonal skills.
    • Customer orientation and ability to adapt/respond to different characters.

    Benefits

    • Private Health Insurance
    • Performance Bonus
    • Pension Plan
    • Training & Development.

    Application Closing Date
    Not Specified.

    How to Apply
    Interested and qualified candidates should:
    Click here to apply online

    Recruitment Process

    • A screening call with a member of the recruitment team for 30 minutes.
    • Technical interview with the hiring manager for 30 to 60 minutes.
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