Rainoil Limited is an integrated downstream oil and gas company. A prominent player in the Nigerian industry, the company’s operations span across the downstream value chain i.e. Petroleum Product Storage, Haulage/Distribution and Retail Sales. Our primary products include Petrol (PMS), Diesel (AGO) and Kerosene (DPK).
They are recruiting to fill the position below:
Job Title: Front Desk Executive
Location: Lagos
Employment Type: Full-time
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Description
- As the first point of contact for all visitors, you will represent Rainoil with professionalism and warmth, ensuring every guest feels valued and supported.
- The Lobby Executive is crucial in maintaining our customer service standards and plays a pivotal role in fostering an exceptional experience for both internal and external stakeholders.
Responsibilities
- Customer Interaction: Greet and assist all visitors, providing information and directing them to the appropriate departments.
- Enquiry Handling: Respond to inquiries from customers and staff, offering accurate and timely assistance across various communication channels (phone, email, etc.).
- CRM Management: Keep track of visitor logs and update the CRM system with necessary information.
- Visitor Coordination: Collaborate with internal teams to facilitate meetings, presentations, and events, ensuring smooth logistics.
- Client Feedback: Gather visitor feedback to enhance customer service and front-desk processes.
- Event Support: Assist in coordinating lobby events, birthdays, and other company celebrations.
Requirements
- Minimum of 1 year in a customer service or front desk role within a corporate environment.
- Bachelor’s degree or HND in Business Administration, Marketing, or a related field.
- Strong interpersonal and communication skills, with a customer-centric approach.
- Familiarity with CRM systems is a plus.
Application Closing Date
17th December, 2024.
Method of Application
Interested and qualified candidates should:
Click here to apply online