Relationship Manager, Personal Banking (Jigawa) at Optimus Bank

Optimus Bank is a digital-driven financial service platform built with a bold ambition of offering optimum banking experiences to millions of customers globally.

We are recruiting to fill the position below:

Job Title: Relationship Manager, Personal Banking

Location: Jigawa
Job type: Full-ime

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Job Description

  • We are seeking a dedicated and dynamic Relationship Manager to join our Retail Banking team in Jigawa.

Responsibilities

  • Identify opportunities to cross-sell and upsell banking products and services
  • Provide overall leadership and continually enhance team performance in various areas to achieve quality customer service delivery.
  • Drive business growth and achieve set revenue, quality risks assets and deposit mobilization targets through effective relationship management.
  • Customer acquisition
  • Proper onboarding of new customer, (funding account, linking of ATM card and onboard on Mobile Application)
  • Developing new relationships and managing existing ones
  • Daily engagement with customers for deposit mobilization
  • Salary accounts acquisition
  • Booking of quality loans
  • POS terminal deployment and driving of collection.
  • Relationship management with all customers of the Bank
  • Delivery of excellent customer services to customers
  • Preparation of weekly and monthly performance review documents
  • Responsible for managing the team members (Account officers and DSA)

Requirements

  • Candidate should be a resident of Jigawa
  • Bachelor’s Degree in Business, Finance, or related field
  • Proven experience in commercial banking
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • In-depth knowledge of banking products and services
  • Minimum of 4-5 years of experience in a similar role
  • Confidence and proficiency in personal banking operations
  • Proven track record of successful client relationship management
  • Strong analytical and problem-solving skills
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Benefits

  • Limitless Growth.
  • Positive and Inclusive Work Environment.
  • Tailored Rewards and Recognitions.
  • Continuous learning environment.
  • Health and Wellness Benefits.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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