Relationship Manager at Fairmoney Microfinance Bank

FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

We are recruiting to fill the position below:

Job Title: Relationship Manager

Location: Kano
Job type: Full-time (Hybrid)
Department: Sales

Description

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  • The Relationship Manager will drive offline merchant acquiring businesses (Chain Stores, restaurants, Supermarkets, FMCG, Pharmacy, Betting, etc.), and develop strategies to increase sales revenue.

Roles and Responsibilities

  • S/he will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels), within the Region, and developing; deploring strategies to increase sales revenue.
  • Developing plans and strategic initiatives for growing the Merchant Acquisition business and achieving the companys sales goals;
  • Managing and leading the Merchant acquisition team within the Region, to deliver profitable growth.
  • Daily, Weekly, and Monthly monitoring of the KPI of the Merchant team within the assigned Region, ensuring all targets are met and exceeded consistently.
  • Drive the KAMs to ensure they hit all KPIs for the individual teams.
  • Hit target quotas for set KPIs for the Region(Transaction value, volume, and revenue).
  • Monitoring market trends and providing regular competitor feedback to the Merchant Acquisition Manager.
  • Have a good understanding of the business’s products or services and be able to advise others about them.
  • Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners within the region.
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Requirements

  • Bachelor’s Degree in Sales and Marketing or related fields.
  • A minimum of 6 to 8 years of experience in the Merchant business.
  • Must have an Android phone.
  • Proven experience managing a high-performance sales team.
  • Ability to motivate a team of Sales Managers for performance.
  • Extremely flexible, result-oriented, and hardworking with a strong track record of success.
  • Ability to self-motivate and manage self.
  • Good communication and interpersonal skills.
  • Customer orientation and ability to adapt/respond to different characters.

Benefits

  • Private Health Insurance
  • Performance Bonus
  • Pension Plan
  • Training & Development.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Recruitment Process

  • A screening call with a member of the recruitment team for 30 minutes.
  • Technical interview with the hiring manager for 30 to 60 minutes.

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